“Electrician Seth responded to our call as scheduled. He expertly identified the problem related to delivery of electrical power to our dryer. Seth executed the required repair, restoring power to the dryer. The repair cost was reasonable. Seth was personable, courteous, and did a great job– Thank-you Seth!”
“Eric And Pierce were professional and joy to work with”
“Wonderful experience. Fixed 2 leaks in the shower, clogged sink and hot water heater.
Kyle was a pleasure to deal with. Friendly and funny.
Called ahead and in time.”
“We had Obrions service company install a new heating and air system in our home. Richard Rozanski and his crew were very professional and friendly. When the job was finished all was clean and taken care. Jeremy was also very helpful. We are very pleased and satisfied with our new unit. We thank you Daun and James”
“First, we learned from our HVAC technician Joey that O'Brien provided more service such as electrical and plumbing. We had a toilet issue in our home and contacted our normal plumbing company for service. They could not accommodate our availability for the technician, so we decided to call O'Brien and see what their plumbing services was all about. We secured an appointment for the day we called (today) and Lauren and Steven came actually ahead of schedule (they call first), assessed the situation explained the resolution and cost.
They got to work quickly and efficiently. They left the work area very clean and without a trace of work materials at all. Both Lauren and Steven were very friendly, professional and personable. I've chosen not to hold it against Steve for his Naval service, but truly appreciate his military service!
The overall O'Brien teamwork was on display from Joey sharing the full array of services, to Lauren and Steven demonstrating the quality of the plumbing services dept.
They also signed us up for Preferred Plumbing club which means we're no longer doing service with our initial plumbing service company moving forward.
Sincerely,
Tim & Maureen Crossman”
“Very pleased with O’Brien’s annual maintenance service on my HVAC system. Having the heat pump serviced every Spring enables me to address any minor issues before they become major, offering peace of mind going into the hot summer months.
Technician , “Veasna”, was great, top notch! He was kind, courteous, knowledgeable, and very thorough. I Highly recommend!
JP”
“We cannot thank Josey and Seth enough for the service they recently provided us. They were so pleasant and knowledgeable. Josey even came back to put my mind at ease on a concern I had. I cannot say enough good things about this company's staff and technicians. The ladies in the office are fantastic as well! We are customers for life and are proud to use them for all our HVAC and electrical needs. Thank you again guys!”
“I am so impressed with the O’Brien service from our technician Chris, who was so clear in his explanation and fee description, to Joy our customer service rep when I called to talk about payment. Both of these fine individuals were clear, polite, understanding, and my brother and my mother and I All appreciate how they contributed to getting the work done on our Hvac sent.
If the rest of your team are like these two, I am enthusiastic about working with your company more in the future.”
“During the snowstorm, our hot water pipe froze under the house. I turned off the water and we called several places trying to get serviced, but the roads, of course were very bad. It looked like it would be two days to get water back. We called O’Brien who we used very successfully for AC and heat. Chris answered the phone and not only told us he would get out as soon as possible to fix things, but also suggested that I could turn off the water at the hot water heater. Doing that allowed us to have water while we waited for our repair. This was tremendous service and nobody else took the time to do this. David and Lauren came out to do the repair. We have a somewhat complex system hooked up and they were able to immediately figure out what to do and had us back up and running with hot water in a couple hours. All three of them are so nice and professional. We highly recommend O’Brien plumbing. It is a great all-around company.”