“We had an awesome experience with Dylan yesterday. After months of our heater not working properly, he spent a lot of time figuring out what was wrong with our unit. He really listened when I was explaining the problem and he went above and beyond to determine the issue. He ended up figuring out what was wrong and fixing it and it's working great now! Today was the first morning in a long time that I woke up to a warm house! Thanks so much, Dylan! We are so grateful!”
“I called for a free estimate. Kyle and David came to check it out. They were both the friendliest guys. They went straight to work and took time to inspect all aspects of the situation. Kyle informed me as to what was found and gave me an estimate. He spoke clearly and in details that I had no problem understanding. I told him I wanted to give them both ten out of five stars. He asked if I could do that and I told him I could do anything I want. I’m a senior and I’ve been there and done that several times. So here goes:
🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠 for Kyle ❤️
🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠 for David ❤️”
“January 13. During annual maintenance, Dillon B. found a couple issues that needed attention. He called their shop and someone delivered the item to him so he could replace it. Dillon is very detailed and explained exactly what he was doing. He ended up needing another part he didn’t have on the truck.and will be coming back to complete the work. This part is not required until the AC season. Very professional. Love this company! I highly recommend their maintenance program. Better to find the issues early. Lee W.”
“I had an exterior leak at my beach house and was not in town. I needed a good plumbing company to quickly assess the leak and potential damage. O'Brien was super responsive and was at my house within a few hours. Lauren was helpful, practical and communicative in identifying and mitigating the issue. O'Brien is truly a "service" company and I'd go back to them for all my plumbing needs. Rob (Holden Beach)”
“I had a leaky faucet replaced several months ago. Service was prompt and technicians were great. I called Monday morning to ask if someone could return to adjust the faucet. Lauren arrived on time, even earlier than I expected and fixed the adjustment. (no charge)”
“There are times when you try to balance your life schedules, and then you have a hiccup and you need help to service/maintain your air conditioning equipment. At these times, you need help that won't break your finances, and you need someone experienced to ensure you receive the right fix. At O'Brien, I spoke with Lydia who scheduled my service: she was professional, caring, and focused on my needs. She clearly is tuned in to assist O'Brien clients and cheerfully guided me through the process. With this kind of professional talent (to include the myriad of service techs and installers who are trained and qualified) an organization that focuses on the customer is truly ahead of their competition.”
“I heard about a contest you have going on but don't see where yo sign up for it so I thought I would try here.
This fall I had a bout with my cancer again rearing it's ugly head and had to have a 1/4 of mt right foot amputated. I was hospitalized for 3 weeks and that is one heck of a bill. And that was just for the stay, not to mention the surgery.
My home was built in the early 79s and I believe the ac/heaying unit is just as old. I know it is just a matter of time, so I am told that it will need to be replaced.
So I am entering your contest in hopes I am choosen to get my unit replaced for Christmas. That is all I am asking for this Holiday. Than you”
“I’d like to enter in on your giveaway for a/c unit
Well I’m almost 66 years old and I’m disabled and have children in the house my husband has passed away and I can’t afford to buy another one. We lived out of coolers and heat and eat till was sick because my insurance company won’t cover anything because she said that it didn’t storm where she was but I lost over $600. In groceries but god has blessed me and this would be greatly appreciated thank you so very much I appreciate this so very much god bless you and may his blessings be upon you always 🙏🙏🙏🙏🙏🙏💔💔💔🤞🤞”
“Jared did a very thorough job checking/cleaning/maintaining our entire HVAC system, including our mini-split. He completed a detailed inspection and changed all air filters. I’m always impressed with O’Brien service but Jared exceeded all my expectations! He is a credit to the company and I hope he will be recognized and commended for his commitment to excellence. I would not want anyone else to service our system.
John Bean
540-226-5142″