“Our upstairs heat pump (2 ton) gradually failed. I had techs from three different companies diagnose the issue and received estimates from three for the replacement. There was no comparison in the business practices of the companies. I won't detail in incompetence and shady sales approaches that I experienced. Obrien was the exception. Matt listened to me regarding the amount of money I was willing to spend and proposed a quality system within my parameters. Gauge and his partner did a great installation, answering my questions and keeping me informed every step of the way. Obrien was about 5% more expensive than others but well worth it knowing that the job was done right (installation is critical for these units) and knowing they will be there to stand behind their work.”
– W M F.