PROVIDING HVAC,
PLUMBING & ELECTRICAL
SERVICES TO THE
WILMINGTON, NC, AREA
SINCE 1981

Now also serving Shallotte, NC and Myrtle Beach, SC!

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O’BRIEN SERVICE COMPANY HAS COMPLETED OVER 7,000 TRAINING HOURS

At O’Brien Service Company, we are committed to our vision statement in being the best trained, the most knowledgeable and proficient team. As “we work hard” together in accomplishing our goal, we strive to deliver excellence by providing great service to all our clients by having a team of experts that are highly qualified, reliable, honest, and knowledgeable. With over 7,000 training hours combined with many years of experience, you can count on us for your residential and commercial HVAC (heating and air conditioning), Plumbing, Electrical, and Building Performance needs!

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HVAC technician performing maintenance on a heat pump in Brunswick County.

O'Brien Women in HVAC at a local community event in New Hanover County.

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O'Brien Service Company office in Wilmington, North Carolina.

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All Reviews

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Google Rating

4.9

Based on 1426 reviews

O'Brien Service Company

4.9

thomas mulvey

13:45 30 Jun 26

Vic Gorri

02:35 30 Jun 26

Mark Polich

01:45 29 Jun 26

Kyle did a great job of quickly finding the hidden water leak and quickly made the repair. He was very courteous and did a great job of communicating what he was doing and how much it would cost.

Diane Whitehurst

20:41 28 Jun 26

Dillon was very detail oriented and took time to make sure my systems were working correctly. Highly recommend!

Cheryl Turk

17:47 27 Jun 26

O'Brien's is absolutely the best and Chris was awesome- on time, personable, knowledgeable and quick. We highly recommend O'Brien's hvac and plumbing.

Greg Mcclintock

20:32 26 Jun 26

Unfortunately Obrians was very late in arriving as we waited all day for a plumber to clear our kitchen sink. They finally showed up as tech was finishing up a job 10 minutes away in Calabash. The price given to me the day before was $124 to clear the clog. Upon arrival the plumber quoted $537 for a 15 minute job. He stated the $124 was a dispatch fee. The office listened to the recording and it showed a discrepancy in detail. The dispatch invoice will not be paid. I don't know how they stay in business.

Vicky Reedy

15:16 26 Jun 26

Great experience! Showed up on time and did a great job! Kyle was great. Explained everything that he was going to do and what he did! Highly recommend.

Dennis Mccall

01:58 26 Jun 26

Guage and his crew were amazing. They showed up on time and were very professional. They took their time to ensure the unit was installed properly. O’Brien definitely has a dynamic crew with these guys. And the dogs loved them.

Becky Garrett

21:13 25 Jun 26

David & Tyler came to give me quotes at my place of business Prime Storage they were very knowledgeable and professional two great guys

Bill Lagan

23:11 22 Jun 26

Kyle was great to work with. So professional and knowledgeable. We have a new member to our family.

todd doroski

22:49 19 Jun 26

Noah Swain

22:37 19 Jun 26

Excellent experience with O'Brien Service Company from start to finish. Kris went above and beyond throughout the sales process—knowledgeable, patient, and genuinely helpful in making sure everything was clearly understood. He made the entire experience easy and stress-free, great communication and solid follow-up.The installation team—Mike, Pierce and crew—did outstanding work, and Heather kept everything on track with timely updates and clear scheduling throughout. Smooth, professional service all the way—highly recommend. New unit runs like a top.

ANDRA BROWNING REAL ESTATE

18:27 19 Jun 26

Exceptional! Called and they fit me in the same day. Prompt, kind and affordable. Thank you Collin!

Danny Pearce

17:23 18 Jun 26

Great experience from start to finish! Our design specialist, Jeremy, did a great job of explaining the benefits of replacing our old system with a Daiken system and helping us feel comfortable and confident with that decision. We're glad we did! Our installers, Mike and Pierce, did a great job! Worked tirelessly and efficiently, were very respectful to our home, and did an excellent job of explaining different parts of the system to us! Our contact with O'Brien, Heather, has been great keeping us informed and responding to our calls! We've been using O'BRIEN Service Company for many, many years, will continue to use them, and HIGHLY Recommend The O'BRIEN Team for all your HVAC needs!! Danny Pearce

Jillian Anderson

23:40 17 Jun 26

Eric and Jackson need a raise- and motorcycles! They were polite, professional, extremely funny- and they are the two cutest installers at O’Brien! Kris also very nice and great sense of humor! No one wants their AC to give up- but if you can laugh through it, eases that financial pain significantly!

Anna Whelpley

17:38 17 Jun 26

O’Brien Service Company was great AGAIN! Never had anything but the best work done by O’Brien. Service Technician Tyler Criteser was especially awesome on July 1 when he came and was able to FIX my a/c! He also got me enrolled in their great service plan! Thrilled with the visit by Tyler and the bill only about $400 including a year of service plan. Only place to go for a/c and heating needs! Thanks!

Greg Thompson

16:25 17 Jun 26

We discovered what appeared to be a water leak inside a wall around 7pm one evening. We called the after hours line and within minutes Kevin (HVAC supervisor) diagnosed the problem over the phone as a plumbing issue and referred it to an Obrien plumber, who come out right away. Chris was our plumbing technician and he was professional, courteous, and knowledgeable. He fixed the problem quickly, charged us fairly, and we had the problem solved by 9pm the same night. We could not have been more pleased.

Rene Denis

23:17 16 Jun 26

I was able to get same day plumbing service for an issue that was created by a handyman that I hired. When the service tech came onsite, he quickly identified the issue. He went above and beyond to get the parts that were needed and got my problem resolved. Very professional and courteous.

Edward

20:27 16 Jun 26

Give O'Brien a Chance, you will be relieved you did! Licensed Chris Perry provided excellent customer service. Chris repaired our leaky garden faucet in under an hour here in North Chase Wilmington. Chris with 10 years of technical plumbing experience used his skills to successfully repair the leak. Friendly and professional, highly recommend. I will refer to neighbors. 5 star

Jason Zeigler

17:49 16 Jun 26

I don't write many reviews but I had to for the amazing job the team of O'Briens did at our house. Our old HVAC unit finally gave up the ghost after 20+ years of service. Kris was very helpful with sales information and explained the process in an easy to understand way. The installers Mike & Pierce were awesome at installing the new unit! They took their time, were very neat and did a great job! The process from sales to installation was top notch. For anyone needing HVAC services, O'Brien Service Company is the best!

James Burns

12:05 16 Jun 26

Kyle was punctual, courteous and efficient replacing/installing our garbage disposal.

Tiffany Maloney

22:50 15 Jun 26

Chris was extremely polite , efficient and professional. My service window was between 12 and 3:00 on a Saturday in June - Chris arrived a little before 12:00 and got the plumbing job done quickly on our beach rental home. Highly recommend.

Carol Lindley

22:00 15 Jun 26

Eric and Jackson did an amazing job. They were hard working and so polite.

Nancy Shulman

21:38 15 Jun 26

Was a simple issue. Very professional.

Jackie Meisel

21:21 14 Jun 26

I had an atypical plumbing issue that didn't deter Kyle. He left no stone unturned until he found the source of the problem. I appreciated his perseverance and professionalism. Pricing was very fair and O'Brien got us on the schedule in a timely manner when I first called in.My overall experience from start to finish was very positive with both Kyle and O'Brien.

Debra Foley

11:02 14 Jun 26

Chris Perry provided professional plumbing service and was extremely courteous.

Richard F.

10:08 13 Jun 26

Installation of our new Trane A/C package unit & Thermostat was completed in 1 day. Eric & Jackson were very personable & knowledgeable and a joy to work with.

Jodi Brown

21:16 11 Jun 26

Stefanie Anderson

13:29 10 Jun 26

Quote was $600 less than a competitor. Friendly and knowledgeable install team, arrived early which was great!

Shane Stone

20:51 09 Jun 26

These guys are amazing. Very accommodating, professional and thorough. Prices were more than fair and were able to get us a new AC unit sooner than I expected. Thanks guys!!

Jerrica Wentz

20:48 09 Jun 26

Fantastic company! The entire team was courteous, professional, and extremely thorough throughout the whole process. They replaced one of our older A/C units and even provided temporary A/C units while we waited for the new installation, which made a huge difference for our family.The workers were knowledgeable, competent, and respectful of our home. Everything was explained clearly, and the installation went smoothly. We truly appreciated the excellent customer service and attention to detail. Highly recommend for HVAC services in the Wilmington area!

Dana Kubissa

19:05 09 Jun 26

Guys were great - so helpful and fast and kind. It felt like an honest engagement on the problem and the fix. They’re saved in my phone for any future HVAC requests.

Patti Dunning

18:46 09 Jun 26

Very professional, polite, thorough and hard-working team lead by Gauge Hancock. I would highly recommend to anyone needing HVAC service

Amy Beausang

13:58 09 Jun 26

Always courteous, professional, and thorough. Service today from Dillon and he took the time to thoroughly investigate our issue and also to explain what was going on and all of our options.

Steve G

12:45 09 Jun 26

We had Obrien install a complete new HVAC system on our first floor and could not be happier with the entire process of working with them. From the first visit, going over our home space, to the financial options and finally the installation team, everything went absolutely smooth, was totally transparent, and we’re looking forward to being part of the Obrien family.

Ron Hritz

20:34 08 Jun 26

They are extremely professional and extremely competent. We had our dryer vent cleaned and we live on the fourth of a condo building and they cleaned the vent from inside. I would recommend them to anyone….without hesitation or reservation.

Christy Hendrickson

18:51 08 Jun 26

the guys, Eric and Jackson were great, made sure I knew how to use it. very friendly

netty Domenic

16:51 08 Jun 26

Water heater replaced it all went very smoothly.The crew were polite and worked hard answered all my questions. Very good experience!

Keith Johnson

12:15 03 Jun 26

We had a great first experience with O'Brien Service Company. We called for a commercial AC inop issue on a used Bard unit we had purchased and installed ourselves. Where most companies wanted nothing to do with this type of service call, O'Brien was on location less than a few business hours and the technician was friendly and fully confident in working on our system. He was able to quickly find the issue and replaced the part right away. Now we have cold AC and at a minimal cost to get us back up and running. Thank you!

Linda Spangler

22:36 02 Jun 26

Always punctual and knowledgeable. Answered all our questions for the 2 day install. Also Eric and Jackson were fun to talk too. Highly recommend to all. We have used O’Brien for years!

Nancy Green

20:10 28 May 26

I recently had issues with my air conditioning system and when I called O’Brien they were super helpful and were able to get someone out the same day to asses the problem. Thankfully they were able to get a part the next day and had my system up and running. Service technicians Joey and Kevin M were knowledgeable, professional and very polite. Lydia was also super helpful in scheduling my service. I would highly recommend this awesome company!

Susan O’Brien

14:41 28 May 26

Jordan was exceptional.

Everett Cole

14:03 28 May 26

Top-notch outfit, very professional. Everything done on time, very happy.

Susie Timmermann

23:53 26 May 26

I wanted to take a moment to recognize the sales representative and installation team for an outstanding HVAC installation from O’Brien. From start to finish, the crew was professional, knowledgeable, and respectful of our home. The quality of workmanship was excellent, communication throughout the job was clear, and the install was completed efficiently and cleanly. We are extremely pleased with the overall experience and the attention to detail the team provided. Great job representing the company and delivering top-notch service.

Mart Cactus

20:31 26 May 26

We have 2 separate HVAC systems (upstairs and downstairs) and both were over 20 years old and literally held together with duct tape. One failed and we decided it was finally time to replace both systems. We got 3 quotes and OBrien was the middle one on price, but we really liked the attention to detail of their quote as they had measured the house square footage, where windows were, and did a full inspection of the existing duct work and vents. They'd also quoted for a variable speed system which is much quieter than a standard system and this appealed to us as the outdoor units are right by our pool. After accepting their quote and paying the deposit they scheduled 3 days for installation in around 3 weeks time. Installation of both systems went smoothly and on time - they found one issue with rust in existing ductwork and gave us the option to ignore it or replace it, and we choose to do that as it wasn't too much extra. The new system is working great, its virtually silent, and we love having the option to control it by an app.

Roy Van Teyens

15:19 23 May 26

Robert Frank

21:42 22 May 26

Eric, Jetts, and Eli were great!!!

Chosen One

09:59 22 May 26

O'Brien's Has been our Service company for years. The team work and professionalism keeps bringing us back. Recently, I was fortunate to use the electrical team. Josef Wells and Oscar. Their performance and excellence was superb. The respect for our home and expertise of the installation was beyond exceptional! I would not hesitate to hire them again. I only leave comments when I get this type of service.

Adam Burnhams

22:57 21 May 26

Superb experience start to finish

Tom Curley

21:57 20 May 26

Jordan is excellent! Knowledgeable and professional!

Philip Misciagno

19:56 16 May 26

Jeremy was professional, courteous and on time. Great communication and overall a experience from the O’Brien team. Thank you!

Bill McCauley

20:49 15 May 26

Eric and Jackson did a great job. Professional and reliable.

Joshua Duiker

16:30 14 May 26

We had a really great experience with O’Brien Service Company. From the very beginning, the communication and responsiveness were excellent. Everyone was friendly, professional, and quick to help.A special shoutout to our technician, David Bettencourt. David was fantastic. Super friendly, knowledgeable, thorough, and clearly really cares about doing quality work. He took the time to explain everything clearly, answered all of our questions, and made the whole process feel easy and stress-free. You can tell he’s very experienced and genuinely wants to help customers.Overall just a really positive experience from start to finish. Highly recommend O’Brien Service Company, and especially David, if you’re looking for honest, professional, and responsive service.

Jo Harper

18:59 13 May 26

Service provided professional and very informative. Great results on work done.

Jeanne Cole

21:48 08 May 26

Eric and Jackson were DYNAMITE...pictures said all...very thorough and patient. Answered all of our questions. Highly recommend to anyone.

jenny andrews

21:27 08 May 26

Kyle was very professional, friendly, and helpful. He explained each plumbing issue clearly and was upfront about repair cost.He answered all my questions. He was prompt and completed repairs in a timely manner.I highly recommend O'Brien Service Company.

Jim Moriarty

17:43 07 May 26

Have been using OBrien for 24 years and the level of service only gets better with age. Gauge and Nick did a wonderful job with my new installations. The installation went as exactly as discussed with my sales person. They are always there when needed too during emergencies.

Robin W

20:04 05 May 26

Great Service!

KARLA LANGLOTZ

02:05 05 May 26

David and Jonny did an excellent job. Very thorough and answered all our questions.

mltperdue

15:31 02 May 26

The technicians who came by were very professional, knowledgeable, and courteous. We had the HVAC system serviced and the dryer vent cleaned. They discovered that the dryer hose had never been connected to the vent properly up in the attic. He had to do a lot of extra work to fix it and get it vented properly. I would definitely recommend this company and will be using them again in the future. Excellent experience. Thank you for taking care of this for us!

Karen Shor

16:39 01 May 26

Our hot water heater (which our builder put in our attic) went in the middle of the night causing water to pour down into our master bedroom closets, hallway and living room. The only plumbing service where I could reach a live person immediately was O’Brien. Their plumber, Anthony Butts, was at our home in 30 minutes. He expertly cleaned-up the mess and replaced the old hot water heater (with an assistant.) He followed-up with suggestions of ways we could avoid such a catastrophe in the future. He also pointed out a problem with our roof! Thank you O’Brien and Anthony for your prompt and professional service! Karen and David Shor

Nick Lawler

20:01 28 Apr 26

Great service and extreme attention to detail in cleaning duck system. Team was very friendly and professional. Highly recommend O’Brien Heating and Air.

Debbie Spann

17:01 28 Apr 26

Great Sevice. John was very nice and on time both days. Thanks again for a great job. I have used OBrien svc since 1984. Happy client.

Khalil Tanas

19:14 23 Apr 26

Jeremy is very professional in all respects. He addressed the problem effectively. He was careful to our needs and removed his shoes to keep our floors clean. He is pleasant to work with and we recommend him highly. We give him 10 out of 10. Thank you Jeremy.

Shar Hammond

23:56 20 Apr 26

Eric and Pierce were professional, respectful and very good at explaining things to us. When the tear out and install was complete, the work site was clean and all refuse was removed. Great job!

Sharon P

12:52 19 Apr 26

AWESOME!!! How else do you describe an AMAZING team of O'Brien Technicians? J.T. and Pierce were professional, courteous and very knowledgeable. They knew exactly what they were doing when it came time to replace my HVAC system. I am extremely pleased and did I mention...much COOLER! Thank you J.T and Pierce! Sharon P.

Gunther Kempin

20:02 18 Apr 26

Great job removing old and replacing with new vent and duct system on schedule. Eric and crew are to be commended.

Matt Smith

13:30 18 Apr 26

Dillion was great and very knowledgeable. Very honest and transparent. Got the problem fixed quickly and explained what was happening.

Rob Heller

12:11 18 Apr 26

Show Motors Detailing

17:26 14 Apr 26

I have been sitting on this review for a year now while I've been enjoying the finest heating and cooling experience in my own home. I feel myself take a deep breath of fresh, clean, isothermal air as soon as I walk through my door each and every day.If it weren't for O'Brien, I would still be suffering through uneven distribution of heating and cooling because I'd still be using a system that was outdated and poorly configured. And also putting out over 70% humidity.O'Brien did a complete overhaul of my HVAC system: new air ducts, new boots, new supply vent registers that were actually sealed properly, and a brand new and energy efficient inverter system by Daikin.The biggest task was relocating our new air handler to our attic so that we could gain an additional return vent for proper circulation of air in our home. That entailed building a platform for the air handler to sit on, installing the air handler, and adding the proper electrical wiring and drainage for the system. All of this was done properly despite having to work within the awkward confines of our attic. At the end of each day, the technicians had a pleasant demeanor, having just sweat buckets while carefully working around fiberglass insulation baffles in the stagnant heat of my attic.We had been wanting to do this HVAC upgrade for a while but hesitated because we were worried about finding a reliable service provider that could properly complete our install without causing us further anxiety. When Jeremy came to our home for the free estimate, he was by far the most thorough out of the 10 to 12 contractors I had already spoken with. There was zero guesswork in Jeremy's process when he went through our entire house and did a room by room load measurement. He was the only one who not only did this, but also had the service manager come by to verify that his calculations were correct.After speaking with Jeremy, we actually got excited about spending money on our new system. It did cost something, but I fully believe that if you take the time to research and learn, you end up getting what you pay for. Jeremy was able to further my knowledge of all things HVAC, while also recommending ways we could save money. It was also very nice that 0% financing was offered, so we are happy to have spent the money.Now that it has been almost an entire year of being able to walk from one end of the house to the other and never experience even a minor fluctuation in temperature, I have zero regrets. What used to be 70%+ humidity is now down to 45-50% humidity with our new system! I am so thankful we went with O'Brien because it's a blessing to have such a reliable system that gives me comfort and peace of mind. With such a big project, there were many opportunities for things to go awry or for the installers to tell us what we wanted couldn't be done. Every service technician went above and beyond to make sure that every.single.facet of our system was fully replaced and brand new, no matter how small a nook or cranny they had to squeeze into.If you're looking for someone to service or replace your HVAC system, please call O'Brien. Choose them! They offered multiple options for us so we could "price shop", so save yourself the time and hassle, and just go with the people who really know what they're doing.TLDR: they have a really good Super Bowl commercial with their service truck jumping the WB draw bridge and I feel like that really shows how committed they are to getting the job done.

Mary Britton

12:56 13 Apr 26

Jordon was absolutely wonderful, professional, courteous and knowledgeable.

Jonathan Healy

15:56 09 Apr 26

Steve and Lauren were fantastic when servicing our plumbing issue. Always appreciate options being clearly communicated, a fair price, with the cherry on top that we laughed about the situation until it was completed! Thanks Lauren and Steve!

William Futch

12:46 09 Apr 26

Great experience from start to finish. Matt was excellent and very knowledgeable. The whole O’Brien team was honest and easy to work with. Matt clearly explained what we did and didn’t need for our setup, which we really appreciated. The whole team was professional, communication was great, and the work was done efficiently. Go with these guys if you need a repair or a new system. Highly recommend!

Michelle Rivenbark

12:31 09 Apr 26

Salesman matt was great. Explained everything. A definite recommendation.

JASON STEINHAUER

14:18 05 Apr 26

The OBrien team did a great job installing a new HVAC system in our home. They were fast, friendly and efficient. We would recommend them.

John Earl

12:26 05 Apr 26

Greg Williams

03:02 03 Apr 26

O’Brien always has good customer service. Friendly techs who explained everything and answered all my questions.

Michael Clement

18:49 02 Apr 26

Great job by O’Brien. Dillion did a great job, very knowledgeable.

Amanda Nelson

13:29 02 Apr 26

I called on a Friday morning, and immediately was connected with a wonderful phone attendant who set me up with an appointment within hours. Jordan did an amazing job cleaning my dryer vents! He was prompt, professional, and clearly knew exactly what he was doing. He even made sure to remove his shoes EVERY time he came inside without me even telling him to do so (10/10 for that because I am OCD about shoes lol )From start to finish, Jordan made the whole process stress-free. He took the time to explain everything and made sure the job was done thoroughly. It’s such a relief knowing my vents are clean and safe now. I would highly recommend Jordan and O’Brien to anyone needing service to their home.

jackson Lyons (UncagedLyonS)

20:41 28 Mar 26

Andrew Weaver

18:01 28 Mar 26

Had an older package unit with ducts in the crawlspace and needed to change to a split unit with air handler and ducts in the attic. The design and installation went very well with the installation team of Gauge and Zack. Rain and a wet crawlspace prevented removal of the old system (rescheduled for safety), but every aspect of the process was done in a very professional manner and the system works far better than the previous design. The installation of the air handler and ducting in the attic is very logical and the workmanship has been top notch. I found all the O’Brien employees to be very professional, conscientious, punctual, and considerate of the impact the project had on me. Removal of all the old installation (8 yrs old) revealed that the previous installers had compromised the air flow and system efficiency dramatically. The new system works like charm and maintains a comfortable temperature in all areas of the house.I have no reservations in recommending them for any project of this size and complexity.

Allison Lynn

20:49 27 Mar 26

I had an excellent experience with Gauge and Jack. They were professional, and also sensitive to what was needed for my old house, and navigated a lot of really ugly stuff in my crawl space to replace the ductwork. It was an impressive transformation.

Donna Gedridge

15:07 27 Mar 26

Jeremy did an awesome job!! He was informative, professional and thorough. He provided excellent service on my home. I would highly recommend Jeremy and the Obrien company.

Abram Bryan

13:24 27 Mar 26

Meet with Adam Lambert today and he was super professional and a great representative for his company and team (Jeremy and Jordan)! Highly recommend.

Jules Rosene

21:55 26 Mar 26

Michael is a great technician. He called, showed up in time, got right to work, than afterwards took the time to explain a few details of air purification system and explain the different memberships and how will it change moving forward.

Charity C

19:25 26 Mar 26

O’Brien Service Company provided an excellent experience from start to finish. They replaced my evaporator coil and went above and beyond by securing the part and scheduling the repair in a very timely manner. Dillon was highly professional, knowledgeable, as well as genuinely kind and respectful throughout the entire process. It’s clear they take pride in their work and truly care about their customers. I would absolutely recommend them to anyone in need of HVAC services.

Matthew Brennan

17:38 26 Mar 26

Lauren and Steve repaired a couple of back flow preventers. They were both courteous and professional- got the job done quickly at a reasonable rate.

Tracy Pardieu

13:36 24 Mar 26

Big thank you to Kyle who did a great job providing me options for my plumbing needs. Kyle was thorough, kind and communicated everything clearly so that I can make the best decision for my situation. I’ll be using O’Brien in the future for plumbing and HVAC services.

Ronnie

23:38 23 Mar 26

Kyle provided superior service with excellent communication throughout

Tracie West

22:06 21 Mar 26

Rich was very polite, knowledgeable and thorough. My installion went smoothly and I couldn't be more pleased with his attention to detail! My experience with O'Brien's is always top notch!

Barbara Landers

13:27 21 Mar 26

I just had my annual HVAC system maintenance done by Michael Sides & he did a great job! He thoroughly explained what he was doing & answered all my questions. The service was performed promptly and was all cleaned up upon his departure. I highly recommend O'Brien (been using you since 2012) and Michael as well. I trust your company & your technicians to be honest and professional!

Peter Cowen

18:46 20 Mar 26

Gauge and Jett are super heroes!A+++Polite, talented, professional! 💪

Amallsr

20:57 19 Mar 26

After 26 years it was time to replace my current system that had been patched numerous times. My dealings with this company was first rate from the beginning visit with Kris to the final installation by Rich and his assistant. Rich and his assistant arrived at the scheduled time They were both friendly and courteous. They worked tirelessly going up and down the stairs taking care to have all surfaces covered that they would come into contact with. The work was completed in one day. All materials and used parts were removed. I am totally pleased with my experience with this company.

Nickie Ray

15:45 18 Mar 26

Great experience with Michael Sides who did our yearly HVAC system maintenance. Very helpful and proactive.

Kitty Cole

13:06 18 Mar 26

I had a plumbing evaluation of my house..making sure everything is ok. Kyle was great!Top notch service!!!

Jeffrey Schimberg

12:33 15 Mar 26

Mike Eisley

20:03 14 Mar 26

Great communication and skill today on our HVAC installation. Gauge and Cam were professional and respectful from start to finish. They handled a few unforeseen issues issues without issue. Highly recommend.

Nancy Cowen

00:00 14 Mar 26

Gauge and Jet are the dynamic duo when it comes to installing two replacement HVAC systems. They pulled out both of the old units without a hitch and vacuumed my upstairs area as well as protecting our flooring.It was a full 2 day job, and both men remained very professional and courteous.I was impressed with how thorough they were with showing us pictures and explaining the process. I highly recommend this team!

John Mize

19:56 13 Mar 26

New 2 ZONE HVAC and complete replacement of ducts for this new system. Chris, the sales engineer, was impressive. He developed a detailed proposal and patiently answered my many questions and requests for more information. The entire installation crew, Will, Jed and Nick and others who I did not have as much interaction with, were exceptional. Their organization, level of knowledge, all around competence, and even enthusiasm for their work confirmed for me that I had chosen the right company to do the work I needed. Thank you O'Brien.

Charles Barrett

14:44 13 Mar 26

Kyle did a great job! He was efficient without being fussy. In less than 2 hours he fixed the problem that was driving us crazy for 2 days. He was polite and even cleaned up after finishing the job. He explained to us the causes and consequences of the problem as well as the benefits of O'Brian membership, and we are planning to do that in a couple of months. Kudos to Kyle!!!

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“O’Brien Service Company just installed my new HVAC system and I am thrilled with the job they did!! I knew they’d be great as they had previously installed my daughter’s system and I’d used them before to service my old system. They were fantastic every step of the way. They came right away for an after hours visit for a diagnosis. Kris Sciales came the next day and gave the most thorough and understandable estimate for the new system. Not a doubt in my mind he knew what I needed. Agreed to proceed and Alex came next to get the layout specifics. Got the new system installed later that week by Eric and Jackson. They were there all day, and I came home to everything finished and perfect! Amazing job by two super professionals!! Thank you, Eric and Jackson! Smoothest work I’ve ever had done! So happy, I got O’Brien’s to come back and clean my ductwork, too. Jordan came for that work and did a fabulous job, as well. Kris returned the next week for the safety inspection and we were all set! I highly recommend O’Brien Service Company and especially this extra fabulous team of people involved, including project advisor, DeeAnne! Thank you!”

- Anna W.

June 30, 2026

“Repairmen Eric and his other(name escapes me) helper were absolutely GREAT!! Worked from 9am till 5pm to install a new system in a tight spot in closet.
They really knew the job and were very polite and interesting to talk to.
I will definitely recommend O’Brien when the A/C kicks the bucket.
ALSO THANK YOU FOR THE TWO LOANER WINDOW UNITS. REALLY SAVED THE WEEK & WAS COOL ENOUGH TO SLEEP.

THANK YOU,
Art Parker (Jeff Wesche, owner of Duplex). 5701 Park Ave. 28403 (Jeff is 5703).”

- Art P.

June 29, 2026

O’BRIEN’S LATEST NEWS

How to Cool the Upstairs of a Two-Story Home

To effectively cool the upstairs of a two-story home, consider installing a ductless mini split system for zoned comfort and targeted temperature control. These systems provide efficient cooling without overworking your central AC or needing to modify existing ductwork. Have you ever walked up your stairs and felt a noticeable difference in the air temperature…

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How Can I Avoid a Plumbing Emergency in Wilmington?

Plumbing emergencies may seem like spontaneous events that happen without warning, but that’s not always the case. They typically start as minor issues that grow bigger over time. As the plumbing problem balloons, it offers clues about the nature of the impending emergency. A slow drip can become a gush of water. A sluggish drain…

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How Indoor Air Quality Affects Allergies

Did you know the average American spends nearly 90 percent of their day indoors? That’s why it is increasingly important to ensure indoor air quality (IAQ) is clean and healthy. If your , home is facing air quality issues, you may be suffering from minor discomfort to significant allergy or health problems. Our team at…

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How to Cool the Upstairs of a Two-Story Home

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How Can I Avoid a Plumbing Emergency in Wilmington?

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