O'Brien Service Company - We Are Your Trane Comfort Specialist
Proudly serving the Wilmington, NC area since 1981.
What We do
Our service team can handle all levels of repairs from checking fluid levels or replacing filters to replacing compressors or coils.
When your system is beyond repair or just not worth the cost of repairing it any more, we can help you with different options for affordable and efficient replacement.
Join the O’Brien Energy Savings Club and get started on a preventative maintenance plan for as little as $12.95 per month.
Having the right heating system in your home can make all the difference
It’s a fact-the air inside your home could be up to five times more polluted
A heat pump is an efficient way to cool and heat your home
When it comes to keeping your home comfortable through those hot summer
What Our Customers Are Saying
"Joey came to our home to check out our a/c system which was not cooling properly in the heat of the day. He took a great deal of time to thoroughly check the system. He was polite and very professional. We felt very confident in his evaluation of our problem. He answered all questions we had. We were very pleased with his service and highly recommend him."
"We all dread calling the A/C man for repairs but O'Brien is by far the best I have used to date. Professional and courteous service tech even though the heat index that day was 110 degrees, Chris never complained. I offered him cold bottled water while he worked. Repairs were made to my expectations and couldn't be happier. Will use and recommend to anyone from now on."
Doris & Charles S.
"Brent surveyed the situation and provided us with the options best for our home. He was friendly and very knowledgeable. He showed my husband & I respect & respected our property. His thoughtfulness was awesome. Knowing we would be without air he brought us a small air-conditioner for the window to tide us over until our new system was installed & then came back after installation to check on us---Rich was our installer. He & his helper were very smart and knew just what to do to give us excellent installation. It was done in a timely manner. Rich & helper wore footies over their shoes to protect our floors. Rich gave use excellent instructions on how to use our new thermostat. We are far more than 100% satisfied. I told Brent we would do an advertisement for them!!! We will definitely recommend them."
"My first time working with O'Brien left me quite impressed. Chris was professional, polite, and very knowledgeable about my AC system. He explained to me in great detail what was wrong, and how to fix the issues. He took his time, I never felt like he was rushed to finish my service call and get on to the next one, and couldn't have been more pleased with the service he provided."
"Just wonderful experience. They let me know when they were coming, and came when they said they were coming. The workman (Trace B) was exceptionally courteous, thoughtful and knowledgeable. I’m glad I called them."
"Tyler came to do our yearly preventive maintenance. He was very professional and checked out inside and outside units. Neat clean and wore shoe protectors. Another great O'Brien employee. We have been very happy with O'Brien since they installed our new unit last year. Thanks"
"Talk about professionals! A first class system from a first class organization from top to bottom. Mike was there at the start to make sure I understood the merits of the system and he was there at the end to make sure I was satisfied. Richard was there when I was quoted an installation time and date and started the morning introducing himself and his partner before they started the install. Every effort was made to protect our home during the process. It was liking watching a well-tuned machine at work as the old parts left and the new unit came in. I will say the O'Brien organization is top of the class. ...thank you!"
Krystal & Daniel T.
"We loved working with Mike. He explained everything that would be done and we were happy with the financing options. The guys that came to do the installation were super nice and worked very swiftly to get our new unit up and running. We highly recommend O'Brien Service Company!"
"David S. was terrific!!! He is very well-informed and helpful, as well as nice to work with. Also, the installers, Toby and Travis were also very good, professional and courteous. I think we could not have made a better choice than O'Brien. A great, well-run company!"
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