O'Brien Service Company - We Are Your Trane Comfort Specialist
Proudly serving the Wilmington, NC area since 1981.
What We do
Our service team can handle all levels of repairs from checking fluid levels or replacing filters to replacing compressors or coils.
When your system is beyond repair or just not worth the cost of repairing it any more, we can help you with different options for affordable and efficient replacement.
Join the O’Brien Energy Savings Club and get started on a preventative maintenance plan for as little as $12.95 per month.
Having the right heating system in your home can make all the difference
It’s a fact-the air inside your home could be up to five times more polluted
A heat pump is an efficient way to cool and heat your home
When it comes to keeping your home comfortable through those hot summer
What Our Customers Are Saying
"I have been using O'Brien's for over 25 years. The service is always great. With their maintenance plan they contact to set up an appointment and they have always been thorough and on-time. They explain any issues and most can be fixed efficiently and reasonably from a cost perspective. There entire team is truly a team. I have yet to refer them to someone without them also being more that satisfied with all aspects of their work."
"Joey was great to work with. He was very professional and courteous and was able to explain in simple terms what he was doing and what he found. We will ask for him the next time we need HVAC services."
"Was very happy with my one year checkup of the AC unit. Chris was very professional and explained things thoroughly. He ensured he kept the house clean while going in and out of the house."
"Though O'Brien did not have the lowest estimate, we chose them for a new installation because of their excellent service, both with our emergency repair (on the old system) and Dave's thorough estimate. Dave took the time to sit down and discuss our needs and several different systems that would work for us. I also asked many different questions about the equipment and estimate that Dave answered promptly and happily (even on a holiday weekend). They even subtracted our full repair from the estimate! The actual installation went great. We hardly noticed they were here. We purchased a 2 ton 15 SEER Trane with a variable speed handler and wireless thermostat. It was a perfect choice. The temperature and humidity are much more even, and the system is very quiet."
"This has to be the most professional service company I have ever done business with. Start with Mike R. the sales rep. Out of the 5 company's I accepted bids from, Mike was the only one who completed a room to room loads analysts. He also presented me with some options for superior equipment at a higher seer value that anyone else. The funny thing is that their package with much better equipment as well as higher quality material for the duct work was no more expensive that the others. The other 4 companies, just looked at what I had and bid the same type of equipment (size and seer) that was already 10 years old. These companies were not even close to the quality of O'Brien. The real surprise came with the service techs. To a man they all were well trained, knew their job, went the extra mile to keep us informed and happy. We had two crews, one for the main system, and one for the mini split. To a man they were professional, skilled at their job, courteous, and always on time. We could not be happier with our experience. This was a major undertaking for us, and O'Brien just made every step in the process positive."
"I can't say enough good things about this team of professionals who care about their work and their customers. From David who started things off with the estimate and then coordinated the installation to the installation team, to the city inspectors, everything flowed seamlessly. I always knew what was happening and when. And it happened as scheduled. No wonder they are #1 in the Wilmington area! Thanks guys for a super job!"
Sally & Alan S.
"O'Brien Service Company was very professional and great to work with. David came to our house and explained options to replace our AC and was very helpful. The installers were polite and cleaned up when done. O'Brien is also very comparable on pricing. It was a pleasure to work with them. I would recommend them for your AC needs. Thanks O'Brien!"
"Josh arrived at the expected time. He proceeded to conduct the inspection in a friendly and professional manner. His good news was that the system was functioning properly. I thanked him and said that I hoped to see him next year."
"My central air died on one of the hottest days this summer. O'Brien's came out very quickly that day and determined that my 13 year old HVAC unit was beyond repair (the fan had torqued off three of the four bolts holding it on and slashed into the coils). Brent came out the next day to close the contract and brought two window units with him, which kept my house comfortable until the next week when they could do the installation Trace and his assistant installed the unit the following week. Brent came out a week after that (on the day of the city mechanical & electrical inspections) and answered questions about the thermostat and even got up on a stepladder to adjust some of the vents for me. EXCELLENT service and I'm so glad I went with O'Brien's!"
"Have used O'Brien Service Company at three separate residences in the past 6 months. Service is always top notch!! They respond with efficiency and effectively diagnose the problems. I have chosen their professional recommendation each time and have been very impressed with the quality of work and timeliness in getting the work scheduled and completed. Would not use any other company. Would HIGHLY recommend to everyone!"
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