"Service was excellent from telephone call requesting service to salesman to technicians."
"5 companies came out and gave estimates. O'Brien was the only one that measured the house to figure out the best unit. They explained in detail what work entails and times. The installers would clean using drop cloths-even wearing booties inside. Also first year service free."
"Matt came to our house 2 weeks ago on a Saturday. What a Gentleman!!! and very professional. He was very honest with me since my husband was out of town. His company should be very proud of him and the way he conducts himself. He knows what he is doing and can speak to you in simple layman's terms. I will request him the next time we need service. Way to go Matt!!"
"Joey came for our annual inspection. Neat, pleasant and very helpful, especially showing us how to set our programmable thermostat. It's working better and I think we understand the concept of setting it once and forgetting about it. Senior moments."
"Ad in newspaper said "Free Love" and offered to send a representative of the company to look at our system, answer questions, and make suggestions at no charge to us. Being new to the area and heat pump systems I thought this a great opportunity to have a lot of questions answered. Scott and Dave not only answered my questions and make suggestions to improve my system and all at no charge and with no push to sell me anything. I will be making adjustments to my system and will definitely be calling O'Brien."