“There are times when you try to balance your life schedules, and then you have a hiccup and you need help to service/maintain your air conditioning equipment. At these times, you need help that won't break your finances, and you need someone experienced to ensure you receive the right fix. At O'Brien, I spoke with Lydia who scheduled my service: she was professional, caring, and focused on my needs. She clearly is tuned in to assist O'Brien clients and cheerfully guided me through the process. With this kind of professional talent (to include the myriad of service techs and installers who are trained and qualified) an organization that focuses on the customer is truly ahead of their competition.”

- Mike B.