Archives: Reviews
“During the snowstorm, our hot water pipe froze under the house. I turned off the water and we called several places trying to get serviced, but the roads, of course were very bad. It looked like it would be two days to get water back. We called O’Brien who we used very successfully for AC and heat. Chris answered the phone and not only told us he would get out as soon as possible to fix things, but also suggested that I could turn off the water at the hot water heater. Doing that allowed us to have water while we waited for our repair. This was tremendous service and nobody else took the time to do this. David and Lauren came out to do the repair. We have a somewhat complex system hooked up and they were able to immediately figure out what to do and had us back up and running with hot water in a couple hours. All three of them are so nice and professional. We highly recommend O’Brien plumbing. It is a great all-around company.”
“We had an awesome experience with Dylan yesterday. After months of our heater not working properly, he spent a lot of time figuring out what was wrong with our unit. He really listened when I was explaining the problem and he went above and beyond to determine the issue. He ended up figuring out what was wrong and fixing it and it's working great now! Today was the first morning in a long time that I woke up to a warm house! Thanks so much, Dylan! We are so grateful!”
“I called for a free estimate. Kyle and David came to check it out. They were both the friendliest guys. They went straight to work and took time to inspect all aspects of the situation. Kyle informed me as to what was found and gave me an estimate. He spoke clearly and in details that I had no problem understanding. I told him I wanted to give them both ten out of five stars. He asked if I could do that and I told him I could do anything I want. I’m a senior and I’ve been there and done that several times. So here goes:
🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠 for Kyle ❤️
🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠 for David ❤️”
“January 13. During annual maintenance, Dillon B. found a couple issues that needed attention. He called their shop and someone delivered the item to him so he could replace it. Dillon is very detailed and explained exactly what he was doing. He ended up needing another part he didn’t have on the truck.and will be coming back to complete the work. This part is not required until the AC season. Very professional. Love this company! I highly recommend their maintenance program. Better to find the issues early. Lee W.”
“I had an exterior leak at my beach house and was not in town. I needed a good plumbing company to quickly assess the leak and potential damage. O'Brien was super responsive and was at my house within a few hours. Lauren was helpful, practical and communicative in identifying and mitigating the issue. O'Brien is truly a "service" company and I'd go back to them for all my plumbing needs. Rob (Holden Beach)”
“I had a leaky faucet replaced several months ago. Service was prompt and technicians were great. I called Monday morning to ask if someone could return to adjust the faucet. Lauren arrived on time, even earlier than I expected and fixed the adjustment. (no charge)”
“There are times when you try to balance your life schedules, and then you have a hiccup and you need help to service/maintain your air conditioning equipment. At these times, you need help that won't break your finances, and you need someone experienced to ensure you receive the right fix. At O'Brien, I spoke with Lydia who scheduled my service: she was professional, caring, and focused on my needs. She clearly is tuned in to assist O'Brien clients and cheerfully guided me through the process. With this kind of professional talent (to include the myriad of service techs and installers who are trained and qualified) an organization that focuses on the customer is truly ahead of their competition.”
“I heard about a contest you have going on but don't see where yo sign up for it so I thought I would try here.
This fall I had a bout with my cancer again rearing it's ugly head and had to have a 1/4 of mt right foot amputated. I was hospitalized for 3 weeks and that is one heck of a bill. And that was just for the stay, not to mention the surgery.
My home was built in the early 79s and I believe the ac/heaying unit is just as old. I know it is just a matter of time, so I am told that it will need to be replaced.
So I am entering your contest in hopes I am choosen to get my unit replaced for Christmas. That is all I am asking for this Holiday. Than you”
“I’d like to enter in on your giveaway for a/c unit
Well I’m almost 66 years old and I’m disabled and have children in the house my husband has passed away and I can’t afford to buy another one. We lived out of coolers and heat and eat till was sick because my insurance company won’t cover anything because she said that it didn’t storm where she was but I lost over $600. In groceries but god has blessed me and this would be greatly appreciated thank you so very much I appreciate this so very much god bless you and may his blessings be upon you always 🙏🙏🙏🙏🙏🙏💔💔💔🤞🤞”
“Jared did a very thorough job checking/cleaning/maintaining our entire HVAC system, including our mini-split. He completed a detailed inspection and changed all air filters. I’m always impressed with O’Brien service but Jared exceeded all my expectations! He is a credit to the company and I hope he will be recognized and commended for his commitment to excellence. I would not want anyone else to service our system.
John Bean
540-226-5142″
“As in the past, I was very satisfied with the service that I received. Lex, my tehnician, arrived on time as promised and worked very quietly, and quickly. He was very pleasant and answered any questions that I had. Nothing was too much trouble. I have total confidence in the service provided by O' Brien Service Company.”
“Anthony and his partner arrived on time for scheduled appointment. They were professional and explained what was needed to fix my leaking faucet issue. I can only say good things about O'Brien Service Company.. I highly recommend this company.”
“Hello everybody this young man really knows what he is doing, If you need anything done with your air conditioner you need to give him a call, he really does Great Work and that's the Truth,oh and he'll give you a discount.”
“Kyle and Chris went above and beyond on this maintenance call for our tankless water heater, Unbeknownst to us, wasps had set up housekeeping in the housing. Some wasp spray and two determined service men soon dispatched them.
Heater is working fine thanks to your good work!”
“These folks know what they are doing! Not only did they come the same day that I called, they quickly diagnosed and fixed the issue with my air conditioning unit.”
“The electrical team at O’Briens did a great job upgrading and replacing my 200 amp panels. Very professional and capable team. I highly recommend them.”
“Matt Childree definitely took care of us. We had multiple quotes from other companies and we chose Obrien’s ultimately because we felt most taken care of by Matt with his exceptional customer service. We did a full HVAC replacement with duct work and Obriens installers, especially Chris, did a fantastic job and were very enjoyable to work with the 3 days they were working on our house.”
“O’Brien did a super job installing our mini-split and getting it wired to the main C/B panel, but they were very nice and treated our house like it was theirs. Did not leave a speck of dirt and put the furniture back all in about 4 to 5 hours.”
“Matt was amazing! We called him Sunday afternoon for an issue with a broken thermostat. He came over straight away, diagnosed and repaired the issue to restore our downstairs unit! He was kind and professional. Thank you! 10/10 service!”