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WILMINGTON, NC HVAC REPAIR AND SERVICING

Air Conditioning, Heating Repair Service and Replacement in Wilmington

O'Brien Service Company - We Are Your Trane Comfort Specialist

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CALL: 910-799-6611

My Power Is Back but My AC Is Not Working

August 18, 2020

Trane Heat Pump Installation, Wilmington NC- O'Brien Heating and Air2Here in Wilmington NC, we have a lot going for us and one of those is the beach!  Locals and tourists alike flock to the sand and water to layout, build sandcastles, and enjoy the soothing sound of the waves.  BUT coastal weather can get a little rough at times.

Reasons Your Power May Be Out

The number one reason why your power may be out is a storm came through.  The effects of damaging winds, rain, lightning, and debris can cut power to your home.  Especially living by the coast, we see thunderstorms pop up especially in the summer months, and even those can be strong enough to cut power to your home.

Living by the coast, we have to be wary of hurricane season. Hurricane season spans June 1st to November 30th. This time of year is when power and HVAC units are especially vulnerable.

Other common causes of a power outage are fallen trees, car crashes into a utility pole, and animals. A power outage can last from a few hours, a few days, or even a few weeks. In that time, the temperature in your home will rise.  When power is restored, it is a HUGE relief.  However, there are a few things to keep in mind when it comes to your HVAC unit after a power outage.

Your AC Is Not Cooling

When power is restored to your HVAC unit, do not expect it to cool your home right away.  For every degree your unit has to cool, it will take about an hour per degree.

For example, during the summer months, it’s recommended to keep your thermostat set to 75.  So, if the temperature registers at 85 degrees when the power comes back, it will take about 10 hours to cool down to 75.

How To Reset Your AC Unit

If your unit seems to have an issue when it comes back on, try turning it off and then back on.  To reset your unit:

  1. For your safety, turn off your unit(s) (refer to your owner’s manual)
  2. Turn off all circuit breakers to your system
  3. Wait 60 seconds
  4. Turn the breakers back on
  5. Don’t forget to turn your unit on too! (refer to owner’s manual)
  6. Set your thermostat to cool and make sure the temperature is at least 5 degrees cooler than the temperature of the room
  7. Enjoy the cool air!

After resetting your ac unit, you notice your room is not getting cooler, or something isn’t right, give us a call!

Contact O’Brien Service Company!

Losing power is a hassle for everyone.  If anything goes wrong with your heating, ventilation, or AC *call O’Brien Service Company!  We have been serving the Wilmington and surrounding areas since 1981!

*When calling during or after a big storm, we ask you to please leave only one message with your name, contact info, and your reason for calling.  After bad weather, we have a higher incoming and outgoing call rate. Leaving multiple messages will slow down our response time and in turn, it will take longer to get back to you.  You, our customer, and your comfort are our number one priority and we PROMISE to call you back!

If you have to leave a message, you can check out our website obrienservice.com while you are waiting to hear back from us!  It is stock full of information from HVAC maintenance, financing, a list of our products, and information on our blog!  O’Brien Service Company is here for all your HVAC needs!

Filed Under: Blog Tagged With: ac, Contact O'Brien Service Company, damaging winds, debris, heating, how to reset your ac unit, hurricane season, hvac unit, lightning, losing power, major storm, my power is out but my hvac isn't working, power outage, power restored, rain, reasons your power maybe out, resetting your ac, ventilation, wilmington nc, your ac is not cooling

About O'Brien Service Company

O’Brien Service Company is a locally owned and operated business established in 1981 to provide a complete range of heating and air services, from installation to regular maintenance. Our highly trained and versatile technicians can expertly handle the most complex repairs and advise you on the benefits of regular maintenance. According to the Trane Customer Satisfaction Survey, 100% of our customers said they would recommend us to a friend. It may come as no surprise then, that O’Brien is the #1 rated Trane Comfort Specialist Dealer in the region. Our commitment to customer satisfaction is evident in everything we do – from our insistence on wearing protective shoe covers to insure the cleanliness of your home, to offering the industry’s highest quality products and service. This attention to detail is what allows us to say with confidence that your equipment will always be fixed right – guaranteed… 910 799-6611

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I understand that service requests will be processed in the order they are received. I also understand that requests submitted online not during regular business hours, on a holiday our office is closed, and/or on Saturday/Sunday may not be processed until the next business day that we are open. For emergency and urgent HVAC needs, please do not submit a website request and call us so that we can respond sooner. Please keep in mind that our Energy Savings Club members receive priority service. Thanks! *

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  • Home
  • About
    • About Us
    • O’Brien Service Staff
    • Our Videos
    • Our Reviews
    • Energy Savings Club
    • Service Area
    • Qualifications
    • Gallery
    • Employment
    • Blog
    • Commercial HVAC
    • Trane Comfort Specialist
  • Products
    • Heat Pumps
    • Trane Packaged Systems
    • Ductless Mini-Split System
    • Trane Air Handlers
    • Air Quality Solutions
      • Reme Halo Whole Home Air Purification
      • iWave Air Purifier
      • Air Filtration
      • UV Lights
    • Geothermal AC and Heating Systems
    • AeroSeal
    • Trane Thermostats
    • Zone Control System
    • O’Briens’ Product of the Month
  • Heating
    • Heating Installation
    • Heating Maintenance
    • Heating Repair
    • Heating Tips
    • Heating FAQ
  • A/C
    • AC Installation
    • AC Maintenance
    • Air Conditioner Repair
    • Air Conditioning Tips
    • Air Conditioning FAQ
  • Specials
    • Specials and Financing
    • Rebates and Credits
    • Client Incentives
    • O’Briens’ Product of the Month
    • Energy Savings Club
  • Payments
  • Contact
  • Careers

O’Brien Service Company

5516 Business Drive
Wilmington, NC 28405

Phone:910-799-6611

Office Hours:
Monday – Friday
8AM to 5:30PM
Saturday: 8AM to 4PM

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