FROM OUR CUSTOMERS:
“The staff at O'Brien Service Company were extraordinary; they were friendly, professional and great listeners. Our expectations were exceeded by Mike R. our design specialist and our system installers. Mike's recommendations for our heat pump were geared to meet our needs for comfort in both our home and in our budget. We feel that we have a long term return value for our investment through our warranty and our ongoing professional maintenance by O'Brien that gives us peace of mind and the feeling that we made the right choice in replacing our troublesome heating and cooling system We highly recommend O'Brien to anyone who is looking for a company that provides honesty and professionalism and who cares about their customers.” -Bob C. (Leland 28451)
“Such an amazing job. The service was so great! Rich is such a nice guy and listens to what you need to say and does what he can.” -Terry K. (Wilmington 28412)
“Jimmy arrived as scheduled. He had serviced our equipment the previous year so I was happy to see him again. We are so pleased with the quality of service we have received from O'briens since installing our unit several years ago that we chose them when we decided to replace our mini split unit in our bonus room. Again, the professional installation and the service we have received will keep us customers and spreading the good word. I had no mess to clean up, doors weren't left open, no cigarette butts, just totally good conscientious work. I am well pleased.” -Bea V. (Southport 28461)
“When my heating and air conditioning unit went on the fritz I called this company. The receptionist on the phone was extremely helpful with all of my questions. There were no hidden costs. They showed up when she said they would. They did the job they came to do, and my heating and air conditioning unit has been working perfectly since. I would definitely recommend this company to anyone seeking to keep their heating and air conditioning in Tip-Top shape. Thank you oh Brian's fabulous job!” -Vicki J.
“Very pleased with the service. Matt was courteous and professional in dealing us and maintained the high standards we have come to expect from the company.” -Eric R. (Wilmington 28412)